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Cleaning Company in UK
Need-A-Cleaner - professional cleaning contractor based in the U.K.
Professional Cleaning Services
Terms & Conditions
  • By booking our services you accept our terms and conditions of trading.
  • You agree to give 2 weeks notice of ermination of our services.
  • We require 3 days notice for cancellation of a clean.
  • Our minimum contract is 3 cleans (excluding "One Off" cleans). However, if you terminate our services after only one clean you agree to pay the "One Off" clean price.
    If your requirements change, i.e. adding additional windows to the property or changing the cleaning frequency, a new quotation may be required.
  • If we have arrived to work then we cannot accept a cancellation, unless work is being carried out at the property, whereon 50% is payable as we have not had 3 days notice.
  • We will endeavor to clean all windows, but if we deem any window to be inaccessible, these will be left.
  • We must have access to the rear of the property, i.e. all gates must be unlocked unless other methods of entry have been agreed. If you would like us to contact you the night before we will, but 25% will be charged if we then cannot gain access to any part of the property.
  • Safety is of paramount importance to us, we request that small children and pets be enclosed in the safety of the house for the duration of the clean.
  • We always work within the current Health & Safety legislation, but if we deem any conditions unfit or hazardous then work will not continue until conditions are improved.
  • Any future price increases will be at our discretion, but you will be notified in writing beforehand.
  • Insurance - we are covered for public liability.
  • If an inside clean is required, all window sills must be cleared and awkward curtains removed before cleaning commences.
  • If it is raining when we clean your windows and they do not dry satisfactorily once the rain has stopped, we will return to re-clean the effected window/s. To take advantage of this service you must inform us within 24 hours of the initial clean.
  • We reserve the right to change our Terms & Conditions without notice.
© Need-A-Cleaner 2007
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